For those who want to make their mark, a basic ability to knock together a spreadsheet in Excel isn’t going to cut it in 2024. In 2024, data impacts every aspect of our working lives – from the metrics that are used to assess productivity to the information we leverage to make better decisions and implement more efficient processes. Those who are flexible in the face of this change will not be short of opportunities. The tolerance for anachronisms such as the gender pay gap will decline, and factors such as age, race or even level of traditional educational attainment will be less of a barrier to progression. All of these shifts mean that traditional hierarchies are being shaken up, and traditional ideas about who our co-workers might be are going out of the window in 2024 and beyond.

Populations are aging, international migration is increasing, workers' skills are being boosted up the chain of command, and organizations are increasingly aware of the value that diversity and inclusion bring to any workforce. In 2024, if your employer doesn’t come up to scratch here, it should become increasingly easy to find one that does. This takes in work/life balance, wellness, intellectual challenge, and personal growth and development. Equally so, they are starting to understand the importance of ensuring that workers are satisfied across the board rather than just adequately remunerated. Organizations understand that today, customer experience is key to developing lifelong relationships and generating recurring business. Perhaps no one can be expected to affect all of these changes, but understanding which are relevant to your role and responsibilities is the key. Future SkillsĪs technology transforms more areas of work and business, ensuring we’re equipped to use it effectively is a priority for us all, from understanding the importance of data-driven decision-making to developing an awareness of cyber threats, developing emotional intelligence and empathy to counter for technology’s lack of it, and adopting the shift in mindset needed to work or lead effectively when your team is spread around the world. Understanding and reducing the impact of our actions on our environment and planet requires rethinking many aspects of our working lives, from where we work to how we create and implement circular processes that reduce wastage and encourage recycling and re-use of resources.

In my opinion, this is the most important area in which we have to make conscious changes to our behavior. Contributor Sustainable Working Practices

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